Last updated: 31 May 2026
Plant Vibrant (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it and the choices you have. We follow UK GDPR and aim to communicate in a way that feels clear, human, and grounded.
If you have any questions, you can contact us at:
Business Address: Available to regulatory or government bodies on request.
Email: hello@plantvibrant.com
Most enquiries can be handled by email.
If you are a regulatory or government body requiring my registered business address, please email hello@plantvibrant.com with your request and I will provide it directly to you.
Who We Are
Plant Vibrant is a wellbeing service offering education and guidance. We collect only the information we genuinely need to deliver our services safely and professionally. Our website address is: https://plantvibrant.com
Data Controller: Plant Vibrant
Founder: Tracy Haycock
What Information We Collect
Information you give us directly
This includes:
- Name
- Email address
- Phone number
- Information you share through the contact form
- Information you provide when booking through Calendly
- Information you provide when joining the newsletter
- Information you share during sessions, onboarding or through forms and questionnaires you choose to complete
- Payment information (bank transfer details you send us)
Information collected automatically
When you visit our website, standard technical information may be collected through cookies and analytics tools, such as:
- IP address
- Browser type
- Pages viewed
- Interaction with embedded content
For full details, please see our Cookie Policy.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Book sessions and manage appointments
- Deliver your Plant Vibrant programme
- Send newsletters (only if you opt in)
- Process payments
- Maintain records for legal and tax purposes
- Improve our website and services
We do not sell or share your data with third parties for marketing.
Calendly Bookings
When you book through Calendly, they collect:
- Name
- Phone number
- Appointment details
Calendly processes this information on our behalf. Their privacy policy applies in addition to ours.
Payments
Clients pay via bank transfer.
We do not store your bank details.
We only receive the information your bank includes with the transfer (name + reference).
Hair sample analysis (optional service)
If you choose to use the optional hair analysis service:
- You will send your sample using a secure postal method to our designated testing address
- The address and instructions are provided privately when needed
- Your sample is sent directly to our trusted specialist for analysis
- Only your name and the sample are shared, no additional personal data.
This service is entirely optional.
Newsletter
If you sign up for the newsletter, we collect your email address.
You can unsubscribe at any time by clicking the link in any email.
Blog Comments
When visitors leave comments on the blog:
- We collect the data shown in the comments form
- We collect the visitor’s IP address and browser user agent string to help with spam detection
- An anonymised hash of your email may be sent to the Gravatar service to check if you are using it
After your comment is approved, your profile picture (if you use Gravatar) may be visible to the public.
Embedded content (Calendly and similar services)
Our website may include embedded content from third‑party services, such as our scheduling tool (Calendly). Embedded content behaves as if you visited the other website directly.
These services may:
- Collect data about your visit
- Use cookies
- Track your interaction with the embedded content
- Monitor your activity if you are logged into their platform
Their own privacy policies apply in addition to ours.
Automated spam detection
Visitor comments may be checked through an automated spam detection service (such as Akismet).
Legal basis for processing
We process your data under the following lawful bases:
- Contract: to deliver your programme
- Consent: for newsletters and optional services
- Legitimate interest: to respond to enquiries
- Legal obligation: for tax and record keeping
International data transfers
Some of our service providers (such as Calendly, Hostinger, or email providers) may store or process data outside the UK.
When this happens, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses
- UK adequacy regulations
- Secure, GDPR‑compliant systems
How long we keep your data
We keep your information only for as long as necessary:
- Enquiry emails: up to 12 months
- Client records: up to 7 years (legal requirement)
- Newsletter emails: until you unsubscribe
- Hair sample data: destroyed after analysis
- Blog comments: retained indefinitely unless you request deletion
Your Rights
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Object to processing
- Request a copy of your data
To exercise any of these rights, email: hello@plantvibrant.com
How We Protect Your Data
We use secure systems, password protection and trusted third‑party tools (such as Calendly and Hostinger) to keep your information safe.
Only authorised individuals can access your data.
Cookies
We use cookies to support website functionality and improve your experience.
For full details, please see our Cookie Policy.
Changes To This Policy
We may update this policy occasionally.
The latest version will always be available on our website.